Delivery & Returns

 
 
STANDARD DELIVERY WITHIN MAINLAND UK IS INCLUDED IN ALL PRICES*
 
EUROPE  £8.00
( including Republic of Ireland the Channel Islands and some Highlands and Islands - if unsure please contact us ) 
 
REST OF WORLD  £16.00
Delivery to Europe and the Rest of the World depends on location and typically takes an extra 5 to 15 working days
 
WE SHIP STOCKED SHOES NEXT WORKING DAY
Although we have a large stock of shoes within our shop, not all items and sizes are held, we order daily on our suppliers, our average shipping time is 5 working days, this can be extended due to circumstances beyond our control please allow
5 TO 10 WORKING DAYS FOR DISPATCH**
 
FEEL FREE TO VISIT OUR RETAIL SHOP FOR THE FULL WERNER KERN EXPERIENCE
 
*postage to mainland UK is included unless otherwise stated terms and conditions apply
 ​**working days exclude weekends, public holidays and addition shop closing (as listed on our about us page)

ORDERS PLACED by 2.00pm 10th December we will aim to deliver prior to Christmas

LOG INTO YOUR ACCOUNT ANYTIME TO SEE THE SATUS OF YOUR ORDER 
 
 
RETURNS
 
Try the shoes on in the comfort of your own home, and if you are not completely satisfied with your shoes for whatever reason you have 14 days from the date you received your order to exchange or return
 
Please make sure your items are returned in new and unused condition. For this purpose please try only on carpet or a towel.
Returns that do not meet our policy will not be accepted and sent back to the customer
 
We will send out your exchange free of charge within the UK
Europe and Rest of World postage on exchanges will incur additional costs
 
PLEASE RETURN BY A SECURE METHOD TO
Lets Dance Dancewear
113 Bilston Street
Sedgley
Dudley
West Midlands
DY3 1JE
 (Suggested Royal Mail second class signed for)
​We aim to process refunds and exchanges within 10 working days of receipt of returned goods
 
RETURNS FOR REFUND A HANDLING CHARGE OF £4.00 WILL BE DEDUCTED FOR CORRECTLY SUPPLIED ITEMS
NO RETURN POSTAGE COSTS WILL BE REFUNDED
DAMAGED OR INCORRECT SUPPLY PLEASE CONTACT US WITHIN 48 HOURS OF RECEIPT
 
PLEASE NOTE - Sale items are discontinued, ex display, or unusual sizes, they may have been previously supplied or tried on by customers, only the shoes and sizes advertised are sale items

WEBSITE PRICES DO NOT ALWAYS REFLECT THE PRICES WITHIN OUR RETAIL SHOP

 
 
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